It has been several years since I made a resolution to begin a new year. This year, however, I opted to make a few resolutions. One resolution is to reply to e-mail within 24 hours. While I have generally done so, I have not always sought to provide feedback to all people within that time horizon.
So What?
Because I currently have multiple employers (and in boxes) and a varied schedule, e-mail is often the easiest way to reach me. Rather than use different rules to guide my response to e-mail, I have decided to simplify by providing the same quick response time to all. While everyone will receive a response within 24 hours, some notes requiring considerable research or a longer time horizon for a complete response will receive a reply within a day indicating when to expect such.
- How quickly do you generally respond to e-mail? to other forms of messages (voice mail, Facebook, etc)?
- When you send an e-mail how quickly do you expect a response? Does your expectation vary much depending on the nature of your note or whether the communication is personal or professional in nature?