Leadership expert John Maxwell has written over fifty books, including three that have sold more than a million copies: The 21 Irrefutable Laws of Leadership, Developing the Leader Within You, and The 21 Indispensable Qualities of a Leader. Recently he blogged about the value of bottom line thinking in nonprofit organizations. For these organizations, including churches, the bottom line isn't financial. Instead, Maxwell suggests the bottom line is "the end, the Read More …
nonprofit
Understanding Organizational Culture (#0396)
Michael Schrage is a research fellow at MIT Sloan School’s Center for Digital Business who advises organizations on the economics of innovation through rapid experimentation, simulation and digital design. He recently wrote an article for the Harvard Business Review exploring an important way one can learn about organizational culture. Schrage writes: Paying close attention to customer complaints is a leadership "best practice." Here's a better practice: Pay even closer Read More …