Church v.2020 - Ten Changes: #9 More Scalable– Less Fixed Costs When compared with the American church of 2012, the future church (v.2020) will be intentionally and strategically more scalable as it progresses toward fewer and fewer fixed costs. This change in philosophy will be evidenced in many ways, including: A willingness to evaluate the annual operating budget, especially human resources, in light of mission and vision. In 2012, many congregations spend in Read More …
human resources
Understanding Organizational Culture (#0396)
Michael Schrage is a research fellow at MIT Sloan School’s Center for Digital Business who advises organizations on the economics of innovation through rapid experimentation, simulation and digital design. He recently wrote an article for the Harvard Business Review exploring an important way one can learn about organizational culture. Schrage writes: Paying close attention to customer complaints is a leadership "best practice." Here's a better practice: Pay even closer Read More …